Our Purpose
To provide the best selection of repair and service manuals,
delivered in a timely fashion, at the lowest price.
Ordering online: order with confidence. Our store uses industry-standard, secure SSL encryption to accept your credit card orders.
Ordering by phone: you may order by calling us at 1-800-982-4599 (US and Canada only); all others please call +(386) 668-6363. To expedite your order and avoid mistakes, please use item numbers and have your credit card ready.
Ordering by fax: [order form] orders submitted via facsimile are processed on a time-permitting basis, but no later than the 2nd day after receipt. Please include all personal info such as complete name, mailing address including zip or postal code if appropriate, item description, item number and quantity. You must also include the credit card number and its expiration date.
Ordering by mail: [order form] if you prefer, you may send a money order or a cashier's check to the address below (we do not accept personal checks). Orders accompanied by a money order are processed when received. To prevent delays, make sure that your order includes item description, item number and quantity, as well as correct postage and sales tax (Florida residents only). Also make sure you include your name, address and phone number.
Local pick-up is available for residents of Volusia county and surrounding areas. Please call before coming in as we are not open to walk-in traffic. One of our Customer Service reps will be happy to waive shipping charges and make arrangements for you to pick-up your merchandise. Pick-up orders are subject to 6.5% sales tax (Volusia county has a 0.5% discretionary tax).
Alternate shipping methods, such as FedEx, DHL, etc. can be used in special cases, and only if you have a valid account with the carrier. Orders shipped via an alternate carrier will be charged a non-refundable $8.50 handling fee.
Sales tax: items sold for delivery in the state of Florida will be charged the appropriate sales tax. Shipping and handling charges are also subject to sales tax (State of Florida Dept. of Revenue, Article #1738).
Paying for your order: for your convenience we accept all major credit cards, PayPal, money orders and cashier's checks. And your satisfaction is always guaranteed by our 30-day money-back promise.
Returns: Some items are non-returnable, and those that are, must be in new, resalable condition, otherwise a 20% re-stocking fee will apply. Pack item in a padded envelope or box to prevent damage. Include a printed copy of our Return Policy page, explaining reason for return and what you want; i.e. exchange for another item (specify title and item number), or a refund. If we made a mistake while filling the order, we will refund shipping charges, otherwise shipping charges are non-refundable. Return merchandise to address below within 30 days of order. You must obtain a Return Authorization number before returning merchandise.
Backorders: we make every effort to stock enough inventory so backorders are kept to a minimum. However, from time to time, any title may be unavailable due to high sales or limited availability from our suppliers. We ship backorders as soon as we receive the product. You will be notified via email in case of a backorder.
Special orders: refer to a book that may not be readily available for shipping. While some of these books might be hard to find, others are more easily obtained. We will contact you about the status of any special order you place with us. Special order items are non-returnable and must be pre-paid.
Advance orders: refer to items not yet released by publishers. Pre-ordering gives you the opportunity to reserve a copy of a book. Your card is charged when we ship the merchandise.
Purchase orders: are accepted only from bona fide schools, colleges, and universities, as well as libraries. Please call us at 386-668-6363 for details, or you may fax your purchase order to 386-668-6383.
Professional manuals: are intended for trade mechanics and, therefore, a high level of mechanical knowledge is required. These books are not intended for do-it-yourselfers as they cover many brands and models in one volume. It is not uncommon for one book to exceed 1,000 pages. These manuals are subject to a 20% restocking fee if returned.
New Old Stock (N.O.S.): manuals or books may show signs of age such as dust, discoloring, and/or deterioration, as well as signs of handling, in spite of being unread. New old stock items are non-returnable.
Sale and close-outs: All sales final. No returns or exchange on sale or close-out items, unless defective.
Affiliate program: is open to sites that cater to our core audience (car, truck motorcycle, tractor, etc. enthusiasts, lovers, fanatics, collectors, restorers, and others). Go to our Affiliate Network page for details.
Trade orders: are accepted from qualified US-based businesses such as book sellers, motorcycle shops, auto parts stores, etc. Please download and complete our Trade Account Application Form, then fax or mail to us along with a copy of your Reseller's Permit. Please include a signed letter requesting a Trade Account with The Motor Bookstore, printed in your company's letterhead. Upon acceptance of your application, we will contact you with ordering instructions. Trade accounts must order at least $100 in merchandise per order to qualify for the additional 10% trade discount.
Bookstore "STOP" (Single Title Order Plan) orders: allows participating bookstores to order a single copy of a book for their customer without the need of fulfilling the minimum trade order. STOP orders can be sent either to the bookstore or directly to the customer (with the invoice going to you). A 5% discount is applied to all STOP orders. You must place the order by calling our toll-free line, 1-800-982-4599 or by fax at 386-668-6383.
General Information About The Books We Sell
 What is the difference between a repair manual vs. a service manual?
In a nutshell, none. Although at one point repair and service manuals, by definition, were somewhat different (e.g. a repair manual provided actual repair information, whereas a service manual provided basic maintenance and service details), nowadays the differences have disappeared and the information presented is one and the same. So, whether you call it a repair manual, a service guide, or a shop manual, they all provide repair, maintenance, and service details.
One caveat worth noting is that although the word "repair" stands for fixing something, do not expect a manual to tell you how to repair every system per se. In this day and age of remanufactured parts it makes more sense time- and money-wise to simply exchange or buy new parts instead of repairing them.
What's the difference between a DIY manual vs. a professional one?
A DIY (Do-It-Yourself) manual is written with the consumer in mind, and therefore publishers make every effort to present the information in an easy-to-understand format with lots of actual photos and illustrations depicting step-by-step procedures.
On the other hand a professional repair manual is written with the technician or mechanic in mind. This means that a certain degree of mechanical knowledge is assumed and, therefore, instructions may not be as clear to the weekend do-it-yourselfer. Additionally, professional manuals usually cover a wide range of makes and models which makes them big (sometimes into the thousands of pages) and, consequently, more expensive.
What's the difference between aftermarket and factory manuals?
Factory manuals are written by the company that manufactured the vehicle. Aftermarket manuals are not. Although some factory manuals are intended for the DIY mechanic, the great majority are written with the service technician in mind. This means that—as with professional manuals—a certain degree of knowledge and familiarity with the brand is assumed and expected, and it is not uncommon for a factory manual to call for a specific tool by manufacturer part number, for example. Technicalities notwithstanding, sometimes a factory manual is the only publication available since not all makes and models are covered by aftermarket repair manuals.
What does Binding mean?
Binding is the process used to secure the pages or sections of a book to keep them in the intended order as well as to protect them.
Types of book bindings:
- Paperback: a book with a paper cover. Also referred to as trade paperback or softcover.
- Hardcover: a book with stiff covers (usually cardboard or paperboard) that is bound and covered in either cloth, paper, or leather.
- Spiralbound: an inexpensive type of binding that uses wire or plastic coils as the spine. Also referred to as comb- or coil-bound.
- Loose-leaf: a method for securing individual sheets of paper in an exchangeable form. Also referred to as ring-bound or binder.
- Stapled: a binding method that uses metal staples to secure the pages, typically used for binding magazines and smaller books or pamphlets. Also referred to as saddle-stitched.
The Motor Bookstore
404 Newtech Court, DeBary, FL 32713
United States of America
Phone: 386-668-6363 — Orders: 1-800-982-4599 — Fax: 386-668-6383
Hours of operation: 9am to 4pm Eastern Time.
support@themotorbookstore.com
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